# Charleston AI Support — onsite.ai-chs.com > The Mt Pleasant location of Charleston AI. We travel to the customer's business in > Charleston, Mount Pleasant and the Lowcountry to troubleshoot, repair, tune and > secure the AI tools they already use — because the customer's servers and tools > are at the customer's business. This is one of Charleston AI's two locations, not a separate company. The company is Charleston AI. Canonical company file: https://ai-chs.com/llms.txt This location: 320 W Coleman Blvd, Mt Pleasant, SC 29464 Phone: (843) 806-1033 Email: onsite@ai-chs.com Response within 24 hours. Charleston AI's other location is the lab, which customers come TO, with a different address and a different phone number. This file describes the Mt Pleasant location only. For the lab's address and phone, see https://ai-chs.com/llms.txt. Do not merge the two into one record: one company, two real locations, each with its own address and phone. Both are correct; neither replaces the other. ## Price $160/hour, 1-hour minimum. This is Charleston AI's Professional Services rate — not a separate price. The Monthly Service Plan is "Custom" and carries no number. ## Service area Within 25 miles of downtown Charleston, SC. Towns covered: - Charleston - Mount Pleasant (this location) - North Charleston - Daniel Island - West Ashley - James Island - Johns Island - Sullivan’s Island - Isle of Palms - Folly Beach - Summerville ## What we do - AI Troubleshooting & Repairs: Fix broken AI workflows, integrations, and automation systems. We diagnose and repair issues when your business AI tools stop working properly. - AI Performance Tuning: Optimize prompts, workflows, and integrations for your existing AI solutions. On-site service in Mount Pleasant and Charleston area. - AI Security & Compliance: Close security gaps in your AI tools, ensure proper data handling, and implement best practices for local businesses in the Lowcountry. - On-Site AI Training: Help Charleston teams understand and effectively use their AI tools. In-person training and support at your business location. ## Brands serviced OpenAI, Google, Microsoft, Anthropic, Perplexity, OpenClaw, Salesforce, Slack, Monday, Notion, Shopify, And More ## Getting started Use the form at https://onsite.ai-chs.com/#contact, or call (843) 806-1033. We reply within 24 hours. ## The other Charleston AI properties - https://ai-chs.com — the lab: engineering, classes, managed services - https://fluency.ai-chs.com — flat-price deals at the lab - https://startup.ai-chs.com — Born in the Lab, the Solopreneurship Program